Question 1

COVID-19

Accepted Answer

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Question 2

Arrival and departure times, conservation/gate fee

Accepted Answer

We require indemnity forms to be filled in upon arrival.
• Check-in 14:00 - 18:00 PM
You'll need to let the property know in advance what time you'll arrive.
• Check-out 05:30 - 10:00 AM
 
A QR code will be sent to your cellphone allowing you quick access to enter the Mjejane Game Reserve. This will be sent to you on your arrival date.

Access codes are required for every vehicle registration number upon arrival with number of people per vehicle.

Conservation Road fee: R360 for 7 days
Conservation Nature fee: R60 p.p.p.d.
SUIC Levies:

Cash is not accepted at the gate.
 
Please adhere to the speed limit in Mjejane reserve as there are camera's monitoring speed and fines are issued.

Speed limit: Strictly 40km/h
Fines starting from R1000 if speed is exceeded.

Question 3

Getting into the property

Accepted Answer

Owner will meet the guest on location.
The main gate to enter the reserve closes at 21:00 strictly, no exceptions can be made! Final head count and registration numbers of vehicles to be given in advance of arrival. No more than 10 people including children of all ages allowed.

Question 4

Accommodation and housekeeping

Accepted Answer

We are only allowed to have 10 people including children. 2 people per room. Children of all ages are welcome.
Housekeeping is included in your daily rate.

Question 5

Airport shuttle

Accepted Answer

We can provide transfers from Johannesburg to the lodge. We can also provide transport from Kruger Mpumalanga airport. The rates depend on the amount of passengers and from which airport.

Question 6

Damage Deposit

Accepted Answer

Your guests pay a damage deposit of: ZAR10,000.00
You collect your damage deposit by: Credit card or EFT
You collect this from your guests:  14 days before arrival
You return your damage deposit by: Credit card or EFT
You return this to your guests: 4-5 days after departure

Question 7

Self-Catering

Accepted Answer

We are a self-catering lodge which means that you need to provide your own food. We have a gas BBQ but supply firewood for our boma.
 
There are ample grocery stores within 20 km for all your catering needs. SPAR, Woolworths Food, Pick&Pay are all located in Malelane. In addition, there are a number of restaurants nearby. We recommend Hamiltons which is about 12 km from our entrance.

Question 8

Directions and travelling information

Accepted Answer

- Before guests enter Mjejane, names and vehicle registration numbers are required.
- Please note strict gate times 06:00 to 21:00 – no exceptions.
- Inform gate that you are booked at Lodge No. 56. 
 
Please advise us what your estimated time of arrival is.
 
A QR code will be sent to your cellphone allowing you quick access to enter the Mjejane Game Reserve. This will be sent to you on your arrival date. A R200.00 conservation/road fee is charged for multiple entries over 7 days. Cash is not accepted at the gate.
 
Please adhere to the speed limit in Mjejane reserve as there are camera's monitoring speed and fines are issued.
Directions: 
 
From Gauteng take the N4 to Nelspruit, pass Nelspruit heading to Malelane. Still on the N4, continue on towards Hectorspruit/Komatipoort/Maputo. Pass through Hectorspruit and find Mjejane gate on the left hand side 3 km after the Engen garage in Hectorspruit. Once inside Mjejane, continue on the main road. Once inside the development node (black gate that opens electronically), take the 1st sand road to the right. Continue on this road for approximately 2 km to the end and find us on the right hand side.
 
Google maps directions from Malelane to Kruger Sunset Lodge: https://goo.gl/maps/h5KN4pBt4cE2
 
Additional rules:
-The speed limit on Mjejane game reserve is 40 km/h strictly.
- No vehicles are allowed to drive off the main designated road in Mjejane game reserve. Only certified vehicles with rangers can drive around in the area.
- Due to anti-poaching activities, access to Kruger Sunset Lodge and the reserve closes at 22:00.
- All vehicles and /or person entering and leaving Mjejane Game Reserve may be subjected to a search.

Question 9

Safari/Game drive in Mjejane game reserve

Accepted Answer

Up to 10 people in one open safari vehicle

Duration 2.5 - 3 hours.
Price: R3,850.00
 
Times:
Morning safari   6:00 - 09:00 AM
Sunset Safari    15:00 - 18:00 PM
Night Safari       18:00 - 21:00 PM
​
- We allow young children who are accompanied by their parents on drives. Should the need arise, early return to the lodge is possible if the children are part of one group. 
- Binoculars and cameras are not supplied.
-Travel insurance included.
- FGASA guide included.

Question 10

Safari/Game drive in Kruger National Park

Accepted Answer

Up to 10 people in one open safari vehicle
*Not included Kruger National Park entrance fee, food and drinks.
 
Price
Morning and Afternoon: R5,850.00
Full day: R11,200.00

Full day                      06:00 - 16:30
         Half day morning   06:00 - 12:00
         Half day afternoon 12:00 - 16:30
 
-We allow young children who are accompanied by their parents on drives. Should the need arise, early return to the lodge is possible if the children are part of one group. 
 
- Binoculars and cameras are not supplied.
-Travel insurance included.
- FGASA guide included.
 
​

Question 11

Malaria

Accepted Answer

Malaria is endemic to the Mpumalanga region of the country including Mjejane Game Reserve and the Kruger National Park. We have had no malaria incidents at our lodge and take the following general precautions, i.e., mosquito netting over beds, electronic mosquito pads in every room as well as insect repellent is supplied to guests.

Question 12

General rules

Accepted Answer

We are part of the greater Kruger National Park and employ an anti-poaching unit.
Walking, hiking and bicycling is allowed in the "Kingsland area" only. Only plains game are in this area and it is considered safe.
Walking within the daylight hours inside the development node is permitted but running and cycling is NOT permitted.
No vehicles are permitted to traverse in Mjejane Game reserve except on designated roads.
No motorcycles are allowed into Mjejane Game Reserve.
Guest may not hunt, cull, capture or shoot at game.
Feeding of animals is prohibited. Guests shall not damage or remove any flora.
Guests may not create a disturbance by playing music or make excessive noise in the game reserve or the lodge.
Fireworks within the Reserve is strictly prohibited.
The speed limit on Mjejane game reserve is 40 km/h strictly!
No vehicles are allowed to drive off the main designated road in Mjejane.
Guests may not bring any pets including birds into Mjejane reserve.
Before guests enter Mjejane, names and vehicle registration numbers are required. All vehicles and /or person entering and leaving Mjejane Game reserve may be subjected to a search.
Due to anti-poaching activities gates open at 5:00 and close at 22:00.
Smoking is not allowed.
Parties and events are not allowed.
Guests must be quiet between 01:00 and 24:00.
Unmanned aircraft systems and drones are strictly prohibited in all areas in Mjejane game reserve and Kruger National Park.
Guests enter Mjejane Game reserve at their own risk.
We require indemnity forms to be filled in upon arrival.

Question 13

Nearby attractions

Accepted Answer

Mlelane
Shop at different grocery retailers such as Spar, Pick n Pay and Woolies Mlelane.
Medical Doctors and Pharmacies

Komati poort
Shop at different grocery retailers such as Spar and Pick n Pay and Checkers Komati poort
Medical Doctors and Pharmacies

Other
Elephant back safaris
Walking trail
Mountain bike trail
Maputo
Panorama route with many activities

Question 14

Payment

Accepted Answer

A 50% deposit is needed to confirm booking.
The balance must be paid 14 days before arrival using cash or credit/debit card.

Question 15

Safety and animal presence

Accepted Answer

To protect visitors from animals we have an electric fence around our lodge. It is relatively low but generally keeps predators away.
As far as crime or human traffic is concerned, we are probably the safest place to be. Access is strictly limited.
We have security as well as professional anti-poaching units operating in our area.
Although wildlife is present near or on the property, basic cautionary measures ensure your safety.

Question 16

Private charters

Accepted Answer

We arrange private charter packages from Johannesburg to TSB Malelane airport and Kruger Mpumalanga International airport.
 
Our charter partners are Avcon Jet Africa and Echo Skies.

Question 17

Wi-Fi

Accepted Answer

Free uncapped internet is supplied.

Question 18

Cancellation policy

Accepted Answer

A 50% deposit is required to confirm your booking, the balance must be paid 14 days before arrival.
If you cancel within 14 days of your arrival you will forfeit 100% of the booking total.
If you cancel 30 days before arrival you will get a total refund of your deposit.

Question 19

Prepayment policy

Accepted Answer

You will be charged a prepayment of 50% of the total price after reservation if your booking is longer when 1 night.

Question 20

Meals

Accepted Answer

There is no meal option with this room.

Question 21

Safari/game drive tips

Accepted Answer

As far as possible wear earthy colours, e.g. khaki, green, brown. Please avoid bright colours such as pink, red, blue.
A sweater may be required at times during the winter months (May to September) very warm clothes including a windbreaker (jacket) are essential.
Ponchos/raincoats will be provided.

Question 22

Parking

Accepted Answer

Free private parking is available on site (reservation is not needed).

Question 23

Other facilities

Accepted Answer

Transfer services, Panorama Tour, Elephant interaction and ride, Spa treatment can be arranged.

Question 24

Drones

Accepted Answer

Drones are strictly forbidden in Mjejane and Kruger National Park.

Please note: We are renovating and will be closed June - July 2026

FREQUENTLY ASKED QUESTIONS